At Shivay Telecom and Electronics, we are committed to delivering your orders in a fast, safe, and reliable manner. Please read our shipping terms carefully before making a purchase.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
Shipping Time
- Delivery usually takes 3–7 business days, depending on the delivery location and courier partner.
- Remote or rural areas may experience longer delivery times.
Shipping Charges
- Shipping charges (if any) are calculated and displayed at checkout.
- For bulk or wholesale orders, shipping terms may vary and will be communicated at the time of order confirmation.
Tracking Your Order
Once your order is shipped, you will receive an email with the tracking number and courier details so you can monitor your shipment in real time.
Delays and Exceptions
While we work with reliable courier partners, unforeseen delays may occur due to:
- Weather conditions
- Natural calamities
- Political disruptions or strikes
- Courier delays beyond our control
In such cases, we will keep you informed and assist you in every possible way.
Delivery Issues
If you receive a package that is damaged, tampered with, or missing items, please report it within 24 hours of delivery by emailing us with photos and details.
Contact Information
For any shipping-related queries or concerns, feel free to reach out:
Email: shivayelectronics23@gmail.com
Address: A-49, First Floor, LIC Office ke Pass, Bapu Nagar, Jaipur, Rajasthan – 302015